Ace3 believes gaming is meant to be fun — not stressful or harmful. That's why we provide all the tools, guidance, and support you need to play responsibly.
Responsible gaming on ace3 goes beyond following rules. It's about keeping gaming an enjoyable part of your life — so it never becomes a burden. To protect the millions of gamers across Bangladesh who use ace3, we've built a comprehensive responsible gaming framework.
When gaming stops being fun and starts feeling like an obligation — when you keep playing to chase lost money, or when gaming feels more important than family and work — that's a sign something is wrong. ace3's Responsible Gaming programme is here to support you at exactly that moment.
Ace3 believes a happy, healthy gamer is our greatest success. That's why ace3 doesn't just offer games — we're equally invested in creating an environment where responsible gaming can thrive.
Set maximum deposit limits on a daily, weekly, and monthly basis. Once set, they take effect immediately.
Decide in advance how long you'll play. When your time is up, ace3 will notify you automatically.
At set intervals, ace3 will remind you how long you've been playing and how much you've won or lost.
Take a break from 24 hours up to 6 weeks. You will not be able to log in to your account during this period.
Permanently exclude yourself from ace3 for anywhere between 6 months and 5 years. This decision cannot be easily reversed.
If you exceed a set loss threshold, ace3 will automatically end your session.
All these tools are completely free and can be activated at any time from your ace3 account settings. Tightening a limit takes effect immediately, but loosening one requires a 24 to 72-hour waiting period — this is intentional, to prevent impulsive decisions from causing harm.
Ace3 offers the following types of limits, each fully customisable to suit your needs:
| Limit Type | Duration | Time to Take Effect | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | Available |
| Bet Limit | Daily / Weekly / Monthly | Instant | Available |
| Loss Limit | Daily / Weekly / Monthly | Instant | Available |
| Session Time Limit | Per Session | Instant | Available |
| Cooling-Off | 24 hours – 6 weeks | Instant | Available |
| Self-Exclusion | 6 months – 5 years / Permanent | Instant | Available |
| Reality Check Reminder | 15 minutes – 60 minutes | Instant | Available |
To change your limits, log in to your account → Settings → Responsible Gaming. For any assistance, contact us at support@ace3.bet.
Self-Exclusion is ace3's most powerful protection tool. If you feel gaming is getting out of hand, take this step. It's not a sign of weakness — it's the courage to make the right call for yourself.
Log in to your ace3 account and click the profile icon in the top right corner.
Go to the "Responsible Gaming" section in the Settings menu.
Click the "Self-Exclusion" button and choose how long you want to be excluded.
Please confirm your decision. Your account will be deactivated immediately and cannot be accessed until the exclusion period ends.
During your self-exclusion period, ace3 will email you information about professional support organisations.
To request immediate assistance, email support@ace3.bet with the subject line "Self-Exclusion Request". The ace3 team will handle your request promptly and in complete confidence.
If you or someone close to you is showing any of the signs below, it's time to seek help. There's no shame in it — this is a health issue, and it can be treated.
Feeling a strong urge to keep betting in order to recover lost money.
Feeling restless, irritable, or anxious when trying to stop gaming.
Cutting back on time with family, friends, or work because of gaming.
Hiding or lying about how much time or money you're spending on gaming.
Gaming with borrowed money or funds meant for household expenses.
Repeatedly trying to cut back on gaming but failing to do so.
Relying on gaming to cope with stress, loneliness, or depression.
Skipping sleep, meals, or daily responsibilities to keep gaming.
If two or more of the signs above sound familiar, please reach out to ace3 support right away or speak with one of the support organisations listed below.
Answer the following questions honestly. If most of your answers are "yes", we strongly encourage you to use ace3's support tools or seek professional help.
In the past month, have you spent more on gaming than your budget allowed?
Do you feel restless or uncomfortable when you're away from gaming?
Have the people close to you expressed concern about your gaming habits?
After a loss, do you find yourself betting more to try to win your money back?
Has gaming caused problems in your work, studies, or personal relationships?
Have you tried to cut back on gaming multiple times without success?
Results Analysis: 1–2 "Yes" answers — a warning sign; consider setting limits. 3–4 "Yes" answers — activate ace3's protection tools now. 5–6 "Yes" answers — seek professional help and consider self-exclusion.
Follow these simple habits to keep your gaming responsible on ace3:
Ace3 believes that asking for help takes courage. Gaming addiction is a recognised mental health condition and it is treatable. Reach out through the following:
If you feel the responsible gaming tools are not enough, ace3 offers a permanent self-exclusion option. The process is fully confidential and takes effect immediately.
Ace3 works with organizations that specialize in treating gaming addiction. Reach out to any recognized mental health helpline available in your country:
Remember, ace3 never wants gaming to become a problem in your life. Reach out for help at the first sign — don't wait.
Gaming on ace3 isn't just about winning — it's about having fun safely, within your limits. Sign up today and enjoy the benefits of responsible gaming.
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